Quick answer
Prepare the company’s founding and governance records first: the current MOI, shareholder agreement, share register, certificates, CIPC records, resolutions, meeting notices and minutes. Add the contract, event or decision that caused the dispute, a dated chronology, relevant financial records, communications, proposed remedy and proof of authority to instruct a lawyer.
Key takeaways
- Prepare the company’s founding and governance records first: the current MOI, shareholder agreement, share register, certificates, CIPC records, resolutions, meeting notices and minutes. Add the contract, event or decision that caused the dispute, a dated chronology, relevant financial records, communications, proposed remedy and proof of authority to instruct a lawyer.
- Keep originals and native electronic files. Do not delete messages, backdate minutes, alter a register or circulate an accusation as though it were a finding. A shareholder dispute can involve company law, contract, employment, fiduciary, insolvency, tax or regulatory issues; the right forum and remedy depend on the facts.
Make the first page a dispute brief
Put a one-page brief at the front of the file:
- company name, registration number and financial year;
- each shareholder’s name, share class and percentage if confirmed;
- your role and authority to give instructions;
- the decision, transaction or conduct in dispute;
- what happened, by date and who was present;
- the decision or protection needed now;
- known deadlines, meetings, funding events or litigation dates; and
- what is confirmed, disputed, missing or only an estimate.
Use neutral descriptions. “The board meeting notice was sent two days before the meeting” is easier to test than “the directors acted unlawfully.”
Governance and ownership records
Current constitutional documents
Collect the current MOI and every version or amendment that may apply. Identify provisions about share classes, voting, reserved matters, director appointment, quorum, notice, transfer restrictions, deadlock, distributions, related-party transactions and dispute resolution. A draft amendment is not the same as an adopted or registered one.
Shareholder agreement and related contracts
Include the signed shareholder agreement, subscription or sale documents, loan agreements, employment or service contracts, restraint clauses, funding terms, guarantees, confidentiality terms and any side letter that affects the disputed decision. Put signed versions next to drafts and mark which version each party says governs.
Ownership and CIPC records
Keep share certificates, the share register, transfer forms, subscription records, option or vesting documents, beneficial-ownership information and CIPC search or filing records. Record the date each extract was obtained. A CIPC profile can support an entity or filing check, but it may not answer every private ownership or contractual question.
If the company is a close corporation, trust-owned, part of a group or in financial distress, add the relevant founding statement, trust or group structure and authority records. Ask for advice before assuming that a shareholder has the same rights as a director, member, creditor or beneficial owner.
Meetings, notices and decisions
Create a meeting folder containing:
- notices, agendas and proof of delivery;
- attendance lists, proxies and recusals;
- board and shareholder minutes;
- written resolutions and signed consents;
- voting results, poll records and objections;
- conflict-of-interest disclosures;
- the documents placed before the meeting; and
- follow-up instructions, implementation records and any later reversal.
Keep the original email or platform export showing when a notice or resolution was sent. If minutes are disputed, preserve the version received, the version approved and the change history. Do not silently “correct” the record.
The decision or conduct that triggered the dispute
Put the triggering material first: a proposed share issue, transfer, dividend, loan, sale, related-party transaction, removal or appointment, exclusion from information, refusal to inspect records, change in control, deadlock or alleged breach. Add the commercial reason given and the result that followed.
For each allegation, make a table with:
| Issue | Source record | Date | What it proves | What remains uncertain |
|---|---|---|---|---|
| Notice or vote | Email, agenda, minutes | Date sent and held | What was proposed and decided | Delivery, quorum or authority |
| Ownership | Register, certificate, CIPC extract | Record date | Recorded holder or filing | Beneficial or contractual rights |
| Money or value | Bank, ledger, contract, invoice | Transaction date | Payment, loss or exposure | Causation and calculation |
| Communications | Email, message, letter | Sent date | What each person said | Context, completeness or authenticity |
This structure helps counsel separate a governance question from a contract claim or a commercial disagreement.
Financial and operational impact
Prepare the smallest reliable schedule that shows the effect of the dispute:
- bank statements, ledgers and management accounts;
- dividend, loan, salary, invoice or capital records;
- valuation, funding or sale documents;
- contracts that were delayed, cancelled or placed at risk;
- tax, payroll, supplier and creditor information where relevant;
- customer, employee or operational impact; and
- a calculation of the amount claimed or exposure, with assumptions labelled.
Do not mix company money with personal money while the dispute is active. Preserve the accounting records and ask the company’s accountant or lawyer how to handle an urgent payment, payroll or creditor issue.
Communications and electronic records
Export relevant email threads with headers where possible. Save messages, shared-drive files, meeting recordings, audit logs, electronic signatures and document metadata in read-only working copies. Keep a short source note for each export: who supplied it, when, from which account or system and whether it is complete.
Avoid forwarding privileged legal advice to a wider group. If a lawyer is already involved, ask how to preserve privilege and confidentiality before sharing the file with another shareholder, employee, auditor, investor or lender.
Authority to instruct and safe sharing
Clarify whether you are instructing in your personal capacity, for the company, as a director, as a shareholder, as a trustee or for an estate. Bring the resolution, mandate or appointment that supports that role. A shareholder may have a personal dispute while the company owns the records and may need its own advice.
Use a secure intake channel. Send only the minimum necessary file before a conflict check and engagement confirmation. Verify the practitioner and ask who will supervise the work. Do not send passwords or unrestricted access to the company’s systems in a first email.
What to ask at the first review
- What legal and commercial issues are visible from the records?
- Does the matter concern the company, a shareholder personally, a director, an employee or more than one role?
- What urgent meeting, payment, filing, transfer or disclosure date must be protected?
- What records are missing, and who can lawfully obtain them?
- Should any communication, vote, payment or implementation pause?
- Is there a conflict, confidentiality or privilege issue before the full file is shared?
- What first step is being considered, and what is outside its scope?
- How will fees, disbursements, valuation or expert work be explained in writing?
Common mistakes
- relying on an old MOI, unsigned agreement or incomplete share register;
- treating a CIPC extract as a complete answer to a private ownership dispute;
- changing minutes or deleting messages after the disagreement starts;
- sending a demand or resignation before the authority and remedy are assessed;
- using company funds for a personal dispute without a recorded basis;
- describing an allegation as a proven fact in a customer or employee message;
- sharing privileged advice with a wider group; and
- accepting a guaranteed outcome or unexplained fee arrangement.
When to get advice promptly
Seek a focused review before a vote, share transfer, funding drawdown, payment, insolvency step, removal, urgent disclosure, threatened application or irreversible change in control. If the company cannot pay staff, suppliers or taxes, treat that as an operational and legal escalation rather than waiting for the shareholder file to be complete.
The Companies Act and the company’s governing documents may provide different routes for different facts. This page does not decide whether a particular remedy, court application, claim or complaint is available.
FAQs
Can I speak to a lawyer before every document is ready?
Yes. A first consultation can identify the missing documents and the deadline risk, but the advice will be stronger if you bring the key records.
What if I am not sure which route applies?
That is normal when you have a shareholder dispute in my company. The first step is to classify the practice area, deadline, forum and document pack.
Should I act before getting advice?
Handle urgent safety, medical or court attendance issues first. For legal responses, admissions, settlements or formal complaints, get advice before committing to a route.
Related Lexuno paths
Source notes
Legal note
This article is general legal information for South African readers. It is not legal advice. Speak to a qualified legal professional about your specific facts before taking action.

