Quick answer
For a possible birth injury claim in South Africa, preserve the mother's antenatal, labour, delivery, theatre and anaesthetic records together with the child's resuscitation, neonatal, imaging, laboratory, follow-up and therapy records. Build a source-labelled timeline, keep the original digital evidence, document the child's current and future support needs, and give the complete file to a medical-negligence lawyer for independent expert assessment.
Key takeaways
- For a possible birth injury claim in South Africa, preserve the mother's antenatal, labour, delivery, theatre and anaesthetic records together with the child's resuscitation, neonatal, imaging, laboratory, follow-up and therapy records. Build a source-labelled timeline, keep the original digital evidence, document the child's current and future support needs, and give the complete file to a medical-negligence lawyer for independent expert assessment.
- An injury, disability, unexpected delivery or diagnosis does not by itself prove negligence. The evidence must address what care was reasonably required, what happened, whether a negligent act or omission caused the injury, and which losses resulted. Recent birth-injury decisions show that similar allegations can produce different outcomes when the monitoring records, timing, clinical opinions and causation evidence differ.
- Act promptly even when the claim is for a child. Minority can affect when prescription is completed, but it does not remove every deadline or protect a parent's separate claim. A claim involving a provincial or other state hospital may also require written notice under the Institution of Legal Proceedings against Certain Organs of State Act. A lawyer should calculate both issues from the actual parties and facts.
1. Separate concern, diagnosis and legal proof
The first task is not to decide at home that a clinician caused the outcome. Record the concern in neutral terms: what condition or injury has been diagnosed, when it was identified, what the family observed, and which part of the care requires investigation.
A delictual medical-negligence claim ordinarily requires proof of a legally actionable breach, negligence, factual and legal causation, and damage. In a birth case, clinical questions can include whether maternal and foetal monitoring was appropriate, whether a change was recognised, whether escalation or delivery should have occurred earlier, what caused the child's injury, and whether a different response would probably have avoided or reduced it. Those are expert questions, not conclusions supplied by a diagnosis or a single record.
The Supreme Court of Appeal's 2024 decision in MEC of Health and Social Development, Gauteng v M rejected liability where negligence and causation were not established on the evidence. In SN obo ON v MEC for Health, Eastern Cape in 2025, the Court found that substandard monitoring and the missed opportunity for timely intervention caused preventable injury on the proven facts. Read together, the cases show why a disciplined record and expert review matter; neither judgment predicts another child's case.
The medical negligence glossary provides the short legal concept. This article focuses on preserving and organising evidence without asserting that the clinical outcome was preventable.
2. Open a source-labelled event timeline
Create one chronology covering pregnancy, labour, delivery, neonatal care and follow-up. Give every entry a source rather than blending memory and records.
For each event record:
- the date and time, marking an estimate clearly;
- the facility, ward, unit or ambulance service;
- the person or record that supplies the information;
- the symptom, observation, test, decision, transfer or intervention;
- what the record says happened next; and
- the document filename or page that supports the entry.
Keep personal recollections in a separate witness-note column. A parent can record what they saw, heard and did while memory is fresh, including who was present and why a time is approximate. Do not replace that account later to match a medical record. Preserve the earlier version and add a dated correction or clarification.
Use exact clinical wording only when copying it from a source. Do not expand an abbreviation, interpret a cardiotocograph (CTG), diagnose hypoxic-ischaemic injury, or infer a cause without a qualified clinician. A lawyer and instructed experts must test the clinical meaning.
3. Preserve the complete maternal record
Birth-care evidence often starts before admission for labour. Request records from every antenatal clinic, private practice, laboratory, imaging provider, referring facility and delivery hospital involved.
The maternal set may include:
- clinic and maternity case records, booking history and risk assessments;
- referral letters, appointment records and transfer documents;
- ultrasound reports and available images;
- blood tests, microbiology and other pathology results;
- blood pressure, glucose and other monitoring charts;
- medication, prescription and administration records;
- triage, admission and nursing notes;
- labour observations, partogram and foetal-heart monitoring records;
- original CTG traces and available electronic monitor data;
- records of calls, escalation, consultations and clinical decisions;
- consent forms and information given about proposed interventions;
- theatre lists, operative report and delivery record;
- anaesthetic assessment, chart and recovery record;
- maternal post-delivery observations, complications and discharge report; and
- ambulance, referral and inter-facility transfer records.
Do not assume that a printed summary contains the underlying trace, chart or electronic data. Ask the facility to identify what exists in paper and electronic form and request preservation of the complete original record. If an item is said not to exist, record the date, person, wording and response instead of reconstructing it.
4. Preserve the child's birth and neonatal record
The child normally has a separate health record. Request it under the child's identifiers and reconcile it with the maternal file.
The child set may include:
- delivery and newborn assessment records;
- Apgar scores and the observations underlying them;
- resuscitation chart, medication and equipment records;
- umbilical-cord or early blood-gas results where taken;
- neonatal ward or intensive-care admission notes;
- nursing observation, fluid, feeding and medication charts;
- oxygen, ventilation and temperature-management records;
- seizure observations and electroencephalogram reports where performed;
- laboratory results, cultures and infection records;
- ultrasound, MRI and other imaging reports and available images;
- paediatric, neonatal, neurology and allied-health consultations;
- transfer, referral and discharge reports; and
- subsequent diagnostic, developmental and follow-up records.
A single score or diagnosis should not be presented as proof of fault or timing. Experts may need to reconcile the child's condition at birth, clinical course, imaging pattern, infection or genetic evidence, placental findings, maternal history and alternative explanations. Keep apparently unfavourable or inconsistent records in the same file.
The medical negligence records pack provides the structured collection format. Use separate indexes for the mother and child, then link matching events through the timeline.
5. Make a formal records and preservation trail
Section 13 of the National Health Act requires a health establishment to create and maintain a health record for every user. Sections 14 to 17 regulate confidentiality, authorised access and protection against unauthorised access, alteration or destruction. The HPCSA's current ethics collection includes Booklet 9 guidance on the content, management and retention of patient health records.
Send a dated written request to the correct records office or information officer. Identify the mother, child, facilities, relevant date range and record categories. Provide the consent, proof of authority or access documentation required for confidential health information, but do not send identity documents to an unverified address.
The request trail should show:
- when and where the request was sent;
- the exact records and electronic data requested;
- proof of the requester's identity and authority supplied securely;
- any fee, form or access process communicated by the facility;
- acknowledgements, follow-ups and reference numbers;
- the records received, file format and date;
- pages, periods or data types that appear missing; and
- the facility's written response to each gap.
Keep the received files unchanged. Create working copies for annotation and record a checksum or other file-control detail if the lawyer requests it. Do not write on an original paper chart, rename files so that their source becomes unclear, or circulate intimate medical information through public or family-group channels.
If access is refused, delayed or incomplete, ask the lawyer about the correct National Health Act, PAIA, POPIA, complaint, preservation or litigation process. Do not threaten staff, obtain a record through an unauthorised employee, or access a patient portal under another person's credentials.
6. Preserve independent digital and physical evidence
Records created outside the hospital can corroborate timing or show what information was available, but they must remain authentic.
Preserve, where relevant:
- original photographs and videos with metadata;
- messages and call logs with facilities, clinicians, ambulance services and family witnesses;
- appointment confirmations and patient-portal messages;
- medical-aid authorisations, claim statements and rejection records;
- pharmacy dispensing records and medication packaging;
- transport, parking and accommodation records tied to care dates;
- referral documents and emails sent between providers; and
- devices, monitor exports or home-care logs used after discharge.
Export a complete conversation rather than selected screenshots where possible. Keep the original device and account data available, record who exported it and avoid cropping out dates or identities needed for verification. Do not secretly record a conversation without first asking the lawyer to assess the lawfulness, admissibility and relationship consequences.
Do not post allegations, records or the child's image on social media to seek witnesses. A public post can disclose protected health information, produce disputed statements and complicate contact with staff or other patients. Give potential witness names and contact details to the lawyer without coaching a version.
7. Document the child's needs and losses separately
Liability evidence asks what happened and why. Damages evidence asks what the injury has changed and what reasonable support will be required. Maintain separate folders so day-to-day care information is not lost inside the delivery record.
Record:
- diagnoses and functional assessments;
- medication, consultations, admissions and therapy;
- mobility, communication, feeding, continence, sleep and behavioural support;
- assistive devices, seating, transport and home adaptations;
- schooling, classroom assistance and educational assessments;
- paid and unpaid caregiving time;
- travel, accommodation and treatment expenses;
- quotes, invoices and proof of payment; and
- recommendations for future care, replacement cycles and review.
Use treating-provider records for continuing care, not documents drafted to maximise a claim. Preserve changes over time, including improvement. A lawyer may later instruct independent medical, occupational, educational, care, architectural, actuarial or other experts to quantify proven future needs.
The child's claim and a parent's possible personal claim are not automatically the same. Ask who may claim each expense, lost income or other loss and how past payments by a medical scheme, state service or another source must be treated. Do not assume that every family cost is recoverable.
8. Identify the correct parties and deadline questions
Write down the legal identity of every facility and provider before calculating a deadline. A provincial public hospital, national institution, municipality, private hospital group and individual practitioner can involve different defendants, records custodians, employers and notice routes.
The Prescription Act generally applies a three-year period to an ordinary debt and regulates when a debt becomes due. Section 12(3) concerns knowledge of the debtor's identity and the facts from which the debt arises. In Links v MEC for Health, Northern Cape, the Constitutional Court held that, in that professional-negligence matter, knowledge required sufficient facts giving reasonable grounds to suspect fault; knowledge of the adverse outcome alone was not enough on the proven facts.
That decision is not permission to wait for certainty or a favourable expert report. Section 12 includes deemed knowledge through reasonable care, and prescription is fact-specific. Section 13 can delay completion where the creditor is a minor, but the rule has technical limits and does not necessarily protect a parent's own debt.
For a qualifying debt against an organ of state, section 3 of the Institution of Legal Proceedings against Certain Organs of State Act ordinarily requires written notice within six months after the debt became due. The Act provides a condonation route, but it depends on statutory requirements and is not automatic. The correct recipient and service method also matter.
Give the lawyer the delivery date, date each diagnosis or concern emerged, all explanations received, first independent advice, facility ownership, record-request dates and any notice already sent. Ask for a written prescription and notice assessment immediately.
9. Let independent experts test the record
Do not hire a collection of experts independently before the legal theory and missing records are understood. The lawyer should sequence the review and define the questions for each discipline.
Depending on the case, expertise may be required in obstetrics, midwifery, neonatology, paediatric neurology, radiology, genetics, infectious disease, nursing, rehabilitation, life expectancy, care, education, assistive technology and actuarial calculation. Not every matter needs every discipline.
For each expert, ask the lawyer to record:
- the materials supplied and any missing records;
- the precise standard-of-care or causation question;
- the clinical assumptions used;
- alternative causes considered;
- whether the opinion is provisional or final; and
- any conflict, qualification or need for another discipline.
An expert must assist the court independently. A report that ignores contrary records or begins with a guaranteed outcome can weaken the matter. Preserve both supportive and adverse opinions under the lawyer's privilege and disclosure advice; do not circulate them without direction.
10. Ask the lawyer these evidence questions
- Who is authorised to act for the child, and are there separate child and parent claims?
- Which public or private entities and practitioners may be legally relevant, and who holds each record?
- What prescription dates and state-notice duties require immediate action?
- Which maternal, neonatal, electronic, imaging or transfer records are still missing?
- Should a formal preservation demand, access request, complaint or court process be used?
- What is the current alleged breach, and which record or expert discipline can test it?
- What alternative causes must be investigated before a causation opinion is reliable?
- Which treating and independent experts should review the matter, and in what order?
- How should current care, family expenses and future support needs be documented?
- What funding, fee, contingency-fee, confidentiality and communication terms apply to the investigation?
The medical negligence checklist can track the preparation tasks. The medical negligence lawyer directory is the approved discovery route; verify the lawyer's experience with birth-related expert evidence, public-hospital notices, trial funding and long-term damages before transferring the full medical file.
Evidence-control checklist
Before the first legal consultation:
- preserve separate maternal and child records;
- request original traces, images and electronic data;
- create a source-labelled event timeline;
- retain digital files and messages without alteration;
- list missing periods and written facility responses;
- record current treatment and support needs;
- identify every facility's legal owner; and
- flag possible prescription and state-notice dates.
While the matter is assessed:
- continue clinically necessary care;
- keep new records and expenses in date order;
- protect the child's privacy;
- route staff and witness contact through the lawyer;
- do not delete inconsistent evidence;
- distinguish treating advice from litigation opinion; and
- obtain written next steps rather than relying on an outcome promise.
FAQs
Does cerebral palsy prove that birth care was negligent?
No. A diagnosis or brain injury does not by itself establish a breach of the required standard or a causal link to a provider's conduct. The complete maternal and neonatal record, alternative causes, timing and independent expert opinions must be assessed on the facts.
Should the mother and child use one records request?
They have separate confidential health records even where events overlap. Identify both users and request both record sets with the required consent or proof of authority. Index them separately and connect matching events in the timeline.
What if the CTG trace or another record is missing?
Do not recreate it or treat the gap as automatic proof of negligence. Record the request and response, ask the facility to preserve and search its paper and electronic systems, and let the lawyer decide on the appropriate access, inference, expert and litigation steps.
Can the family wait because the claim belongs to a child?
Waiting is unsafe. Minority can delay completion of prescription in defined circumstances, but state-notice duties, a parent's distinct claim, evidence loss and the detailed operation of prescription still require prompt advice. Ask a lawyer to calculate the dates from the actual facts.
Should treatment stop while the records are reviewed?
No. Legal evidence collection should not interrupt clinically necessary treatment, therapy or support. Continue care, preserve the resulting records and discuss any concern about a provider or transfer with an appropriate treating professional.
Related Lexuno paths
Source notes
- National Health Act 61 of 2003, current consolidated text
- Ethics and Booklet 9: Guidelines of Health Records
- Prescription Act 68 of 1969, current consolidated text
- Institution of Legal Proceedings against Certain Organs of State Act 40 of 2002, current consolidated text
- Links v MEC for Health, Northern Cape [2016] ZACC 10
- MEC of Health and Social Development, Gauteng v M [2024] ZASCA 21
- SN obo ON v MEC for Health, Eastern Cape [2025] ZASCA 36
Legal note
This article is general legal information for South African readers. It is not legal advice. Speak to a qualified legal professional about your specific facts before taking action.

