Why this situation happens

After an accident, treatment comes first. Then people try to deal with the police report, employer, insurer, medical aid and transport problems. By the time they think about a claim, records may be missing and the facts may be harder to prove.

Legal explanation

The Road Accident Fund lists documents needed to launch a claim, including a statutory medical report, hospital and medical records, ID documents, official accident report and sketch plan, and consents for medical and financial records. RAF claim forms also distinguish compensation, supplier claims, accident reports and serious injury assessment forms.

That process is easier to manage when the evidence is gathered early.

What to do next

Get medical care first. Then start a file with the accident report, hospital records, photos, witness details and income proof. If symptoms continue, keep a pain and treatment note. If you miss work, keep employer letters and payslips.

Costs and timeframes

Ask how the lawyer charges and whether expert reports or disbursements may be needed. RAF matters can take time, and the early consultation should identify missing documents and deadline risk.

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