Quick answer
Prepare a short routing pack, not an uncontrolled document dump. Put the document or event that created the problem first, record every known deadline, write a one-page chronology, list the parties for a conflict check, and separate the work you need into tasks such as advice, correspondence, filing, drafting, negotiation and appearance.
Key takeaways
- Lead with the source document and earliest date, not a long narrative.
- Prepare a task map because attorney-versus-advocate is mainly a workflow decision.
- List all relevant people and entities before sharing detailed confidential material so conflicts can be checked.
- Mark facts as confirmed, disputed or unknown and link important events to their source records.
- Record any existing attorney, advocate, mandate, brief, opinion, court order or withdrawal notice.
- Give shortlisted practitioners the same core pack and request the same first deliverable.
- A court matter does not automatically require an advocate, and not every advocate accepts direct public instructions.
How to use this guide
That pack helps a verified legal practitioner decide whether an attorney can handle the work, whether an advocate should receive a defined brief, or whether an attorney and advocate should work together. It also lets you compare proposals on the same facts without repeatedly sending your complete confidential file.
In South Africa, “lawyer” is an everyday umbrella term. The Legal Practice Act regulates attorneys and advocates as legal practitioners. The documents do not decide the category by themselves; they reveal the forum, stage, urgency and work that must be owned.
1. Start with the document that created the need for help
Place the operative document at the front. Depending on the matter, this may be a summons, notice of motion, disciplinary notice, demand, contract, court order, administrative decision, charge sheet, settlement proposal or transaction instruction. If there is no document, write a short note identifying the event that now requires action.
Do not begin by trying to label the professional. Begin by asking what the document requires, which forum is involved and what response or outcome is needed. An attorney may be able to analyse, correspond, draft, negotiate, file and appear. An advocate may add a defined opinion, pleading, hearing-preparation or advocacy function. The appropriate route depends on the actual work and the verified practice arrangement.
If you received several versions, keep the complete originals and identify which one was served, signed or issued. Do not alter a source document to make it easier to read. You can make a working copy with highlights, but preserve the untouched original and the delivery evidence.
2. Create a deadline sheet from source records
Make a one-page register containing:
- the date and time shown on each source document;
- when and how it was received or served;
- the court, tribunal, regulator, employer, contracting party or other issuing body;
- every stated hearing, filing, response, expiry or transaction date;
- who currently owns each next step; and
- any date that still needs professional calculation or verification.
Do not calculate a legal deadline from a blog post or assume that one court rule applies to every process. Show the actual document promptly to a verified practitioner. If a date is close, role comparison becomes secondary: obtain a limited urgent assessment from someone who is authorised, appropriately experienced and available to protect the immediate step.
3. Write a sourced chronology
Limit the first chronology to the events that change the legal position. For every material event, record the date, what happened, who was involved and the best supporting record. Mark an allegation as disputed if the other side contests it. Mark a date or fact as unknown instead of guessing.
Useful source records may include:
- agreements, amendments and terms;
- emails, letters and messages;
- invoices, statements and payment proof;
- official notices, pleadings and orders;
- meeting minutes and attendance records;
- photographs, recordings or reports obtained lawfully; and
- the names of witnesses who have first-hand knowledge.
An indexed core bundle is more useful than hundreds of unsorted files. Keep the larger source archive available, but send only the documents needed for the initial route decision after conflicts and secure-transfer arrangements are confirmed.
4. Prepare a legal-task map
The task map is the most important document for choosing between an attorney and advocate. Use one line for each required function:
| Function | What is required now? | Proposed owner |
|---|---|---|
| Client intake and facts | Confirm parties, chronology and objectives | To be decided |
| Correspondence or negotiation | Communicate with the other side or institution | To be decided |
| Procedure | File, serve, diarise and manage formal steps | To be decided |
| Specialist advice | Provide a defined opinion on an identified question | To be decided |
| Drafting | Prepare a pleading, affidavit, contract or heads | To be decided |
| Evidence and witnesses | Organise records, experts and preparation | To be decided |
| Appearance | Attend the identified court, tribunal or hearing | To be decided |
| Follow-through | Implement advice and protect later dates | To be decided |
This prevents a title-based decision. It also exposes gaps where an attorney assumes counsel will file or manage evidence while counsel assumes the attorney will do it. If both are proposed, every task should have one named owner, reviewer, due date and approval route.
5. Record the current representatives and instruction chain
Include every existing engagement letter, mandate, fee agreement, attorney letter, advocate’s brief, opinion, invoice, court filing, substitution or withdrawal notice. State whether an attorney or firm currently owns the client file and whether counsel has already been briefed.
If an advocate is proposed directly, do not assume the route is available merely because contact details appear online. Record the advocate’s full name and LPC number and ask whether the person practises on referral from an attorney or through a qualifying trust-account direct-instruction arrangement. Where an applicable Fidelity Fund Certificate is required, verify it independently before entrusting money or property.
The lawyer-versus-advocate guide explains those routes. This article focuses on the evidence pack needed to classify the work.
6. List parties for the conflict check
Prepare the names of all parties, related companies, directors, family members, witnesses, existing advisers and other people whose involvement may create a conflict. Start with names and relationships; do not send the whole factual record to multiple candidates before they confirm that the conflict check is clear and provide a secure channel.
Include your preferred name, entity details and reliable contact route, but avoid placing identity numbers, bank details or unrelated third-party personal information in the comparison pack. Keep sensitive material in a controlled source folder and share it only when it is necessary for the defined task.
7. Give every candidate the same comparison brief
Create one short brief containing:
- the triggering document or event;
- the deadline sheet;
- the sourced chronology;
- the conflict-check names;
- the forum and current stage;
- the outcome or deliverable needed now;
- the indexed core bundle; and
- the task map with unanswered ownership questions.
Ask each candidate to identify the proposed route, first protective step, responsible person, missing documents, initial deliverable, estimated timing and written scope. A consistent pack makes it possible to compare an attorney-led proposal, a referral advocate brief or a verified direct-instruction proposal on like-for-like facts.
Use the practitioner verification guide before relying on a profile, referral or invoice. The LPC search confirms enrolment details and practising status; it does not prove experience with your matter.
Once the pack is ready, use the questions-before-booking guide to confirm the consultation route, attendee and deliverable before paying.
The consultation preparation guide provides a reusable chronology and indexing method for keeping the attorney-and-advocate routing pack concise and reviewable.
8. Leave the first discussion with a routing record
The first discussion should produce a short record, not merely “send everything.” Record:
- whether the immediate route is attorney, advocate or a coordinated team;
- why each proposed professional is needed;
- who owns the client relationship, file and deadlines;
- the first deliverable and due date;
- missing evidence or facts;
- the instruction or briefing channel;
- the limited initial scope and fee; and
- the point at which the route will be reviewed.
If the matter changes stage, revisit the task map. An attorney-led file may later need counsel for a defined hearing or opinion. A limited direct-instruction matter may later require procedural or team support. The documents should make that change visible rather than locking you into a category chosen too early.
FAQs
Should I send the same documents to an attorney and an advocate?
Use the same short routing pack for comparison, but do not circulate the complete confidential archive. First complete conflict checks, verify each practitioner and confirm a secure transfer route.
What if I already have an attorney who suggests an advocate?
Include the attorney's mandate, the proposed counsel brief and a responsibility map. Ask what remains with the attorney, what counsel will deliver, and who owns dates and communication.
Do I need an advocate because the matter may go to court?
Not automatically. The forum, complexity, preparation work, applicable appearance rights and value of a defined counsel function should determine the route.
What should I prepare if an advocate offers to take the matter directly?
Prepare the same task and evidence pack, then verify the advocate's LPC category, practising status, direct-instruction practice arrangement and any required current FFC.
Related Lexuno paths
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Source notes
Legal note
This article is general legal information for South African readers. It is not legal advice. Speak to a qualified legal professional about your specific facts before taking action.

