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Client Document PackHuman RightsMedium
Equality Court Complaint Pack
Prepare a human rights document pack by organising identity, authority, core matter records, official records, correspondence, financial records, deadline notes, and fee questions.
Time to prepare1-4 hours
Before you contact a lawyer
0/3 completedNeed help with this checklist?
Get support from a lawyer who works with human rights matters.
Before the consultation
0/5 completedDuring the consultation
0/3 completedAfterwards
0/3 completedWhen It Applies
You need a clean human rights document pack before a first consultation.
Complainants, respondents, NGOs, community organisations, workers, service users, and advisers preparing Equality Court questions need incident records, complaint details, witnesses, correspondence, and harm records organised.
Not For
- Drafting legal documents, choosing a legal route, or making binding decisions without tailored advice.
Documents
- Incident timeline
- Complaint draft
- Messages
- Photos or videos
- Witness details
- Official correspondence
- Medical or counselling records
- Prior complaint records
- Identity records
- Authority records
- Official records
- Financial records
- Correspondence
- Question list
Timeline
- Before consultation: collect identity, authority, core matter, official, and money records.
- During review: confirm controlling records, missing documents, and next route.
- Afterwards: save final versions and calendar next dates.
- Ongoing: update the document index as records change.
Tips
- Send documents in date order.
- Keep draft and final versions separate.
- Name who has authority to instruct the lawyer.
- Ask what can be handled remotely and what needs original documents.
Warning Signs
- Authority to sign or instruct is unclear.
- An official deadline or filing date is close.
- Records conflict with each other.
- A document is being pushed for urgent signature.
Official sources
- Department of Justice: Equality CourtsEquality Court process and complaint-route context.
- Promotion of Equality and Prevention of Unfair Discrimination Act 4 of 2000Equality Court statutory framework context.
- South African Human Rights CommissionHuman-rights complaint and support-route context.
- Legal Aid South AfricaLegal-help route context.
This checklist is for general information only and does not constitute legal advice.
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