Quick answer
Choose only after the work has been classified and every necessary task has an owner. Apply hard-fail checks first: the named people must match current LPC records; any advocate’s referral or qualifying direct-instruction route must be clear; conflicts must be cleared; the full team must be able to prepare before the first date; the scope must leave no filing, evidence or communication gap; and payment must go only through a verified arrangement.
Key takeaways
- Use hard-fail gates before scoring softer preferences.
- “Lawyer” is broad language; verify attorney or advocate enrolment.
- A referral advocate and a direct-instruction trust-account advocate use different instruction routes.
- Direct access does not make an advocate a substitute for work properly belonging to an attorney.
- Confirm one client contact, file owner and deadline owner.
- Compare the complete task and cost map, not only rates.
- Treat proximity, brand and convenience as tie-breakers after fit and authority.
- Obtain written acceptance; a consultation or conflict check does not transfer continuing responsibility.
How to use this guide
Then compare relevant experience, personal involvement, continuity, communication and complete cost. The correct result may be one attorney, an attorney who briefs counsel for a defined function, or a qualifying trust-account advocate for an appropriate direct advocacy instruction. Select the simplest verified route that safely covers the matter—not the most impressive title or largest practice.
1. Confirm the work and forum
Before selecting a person, record:
- the source document or event;
- the court, tribunal, regulator, transaction or other process;
- the current stage;
- the earliest known date;
- the outcome or deliverable needed now; and
- the task list: intake, evidence, correspondence, procedure, opinion, drafting, negotiation, preparation, appearance and follow-up.
A title cannot be evaluated without this map. An attorney-led route may fit continuing file management. An advocate may add a defined opinion, drafting or advocacy function. A coordinated team may be justified where the tasks require both, but only if responsibility is explicit.
Use the documents-to-prepare guide before applying this final checklist.
2. Apply the official-status gate
For every person assigned material work, search the official LPC register and match:
- full name;
- LPC number;
- attorney or advocate category;
- province; and
- current practising result.
The LPC search is evidence of register information, not proof of expertise. Where the proposed role involves receiving or holding client money or property and an FFC is required, verify the relevant current certificate through the official route. Do not assume every employed attorney needs an individual FFC; reconcile the person, practice and principal role against the current guidance.
Reject the candidate if identity or status cannot be resolved before work or payment. Do not accept a website biography, chambers page, referral or invoice as a substitute for the official check.
3. Apply the instruction-route gate
Ask the advocate whether the proposed work is:
- a referral brief from an attorney; or
- an appropriate direct instruction through a qualifying trust-account advocate practice.
For referral counsel, identify the attorney or firm that accepts the client mandate, owns instructions and the file, and ordinarily handles the counsel fee route. For a direct instruction, verify the advocate’s practising category, Chapter 7 and FFC position, and the limits of the advocacy work. The Code makes clear that direct access does not permit a trust-account advocate to perform work properly belonging to an attorney.
Reject a route that cannot explain who performs attorney work, supplies the brief, manages procedure, holds the file or implements advice.
4. Apply the conflict and confidentiality gate
Provide the minimum names and relationships needed for conflict checks before circulating detailed confidential information. Confirm whether checks cover the attorney practice, advocate and any other proposed practitioner or related practice.
Proceed only after:
- the conflict result is clear;
- a secure document route is confirmed;
- the required core bundle is defined; and
- the practice explains how records are stored, shared and handed over.
A conflict check does not mean the engagement is accepted. Continue to control the source file and deadlines until written acceptance is complete.
5. Test exact matter fit
Ask about recent non-confidential experience with the same:
- issue;
- side of the dispute;
- forum;
- procedural or transaction stage; and
- type of deliverable.
Then ask what the person did personally. Years since admission, many reported cases or a broad “specialist” label are weaker than a clear explanation of the proposed method, boundaries and common risks. Reject guaranteed outcomes and claims that cannot be connected to the actual task.
The profile-comparison guide owns the detailed evidence matrix. Here, the question is whether any unresolved mismatch should stop selection.
The questions-before-booking guide can be used to resolve remaining uncertainty about instruction route, attendees and the first deliverable before making the final choice.
6. Apply the responsibility gate
Write one owner beside every task:
| Task | Named owner required |
|---|---|
| Client mandate and main contact | Attorney or verified direct-instruction practice within its permitted role |
| Facts, chronology and evidence | Named practitioner or supervised team member |
| Deadline register | One accountable file owner |
| Drafting and review | Named drafter and reviewer |
| Filing and service | Named responsible person |
| Conferences and witnesses | Named organiser |
| Appearance | Named practitioner with confirmed route and availability |
| Settlement instructions | Client plus named instruction channel |
| Advice implementation | Named file owner |
| Fees and disbursements | Each charging practice plus one combined client view |
Reject a plan with duplicated primary ownership or an unassigned material task. “The team will handle it” is not a responsibility map.
7. Apply the capacity and continuity gate
Confirm that the complete team can prepare before every required date, not merely that the proposed advocate is free on the hearing day. Ask for the first deliverable, person and proposed date.
Check who covers:
- leave or illness;
- a court clash;
- withdrawal or departure;
- a postponed hearing;
- replacement counsel;
- urgent client decisions; and
- file transfer.
A focused practitioner with strong systems may be safer than a larger team with unclear ownership. A larger firm may be justified where parallel work, disciplines, locations or continuity genuinely reduce risk. Capacity must be demonstrated for this file.
8. Apply the scope and complete-cost gate
Require written terms showing:
- each practitioner’s deliverables and exclusions;
- rates, fixed or staged amounts;
- VAT treatment where applicable;
- deposits and replenishment;
- counsel reservation, cancellation and postponement terms;
- court, sheriff, expert, correspondent and travel expenses;
- approval for extra work; and
- invoice, payment and trust-money routes.
The official commencement record currently excludes section 35(7)–(12) pending proclamation, so do not present that cost-estimate regime as operative. Written clarity remains essential practical protection. Reject proposals that cannot be normalized into the same first-phase tasks and assumptions.
Use the attorney-and-advocate fee guide for the complete cost map.
9. Score only after the hard gates pass
After status, route, conflicts, capacity, responsibility, scope and payment pass, compare softer factors:
- relevant experience and method;
- personal involvement and supervision;
- language and accessibility;
- communication frequency and response route;
- secure systems and document control;
- continuity plan;
- total cost and proportionality; and
- location or meeting convenience.
Use evidence and dates. Mark unknowns instead of filling them with optimistic assumptions. Location should usually be a tie-breaker unless the matter requires frequent in-person work in a particular place.
10. Confirm acceptance and the first action
Before treating the matter as transferred, obtain written confirmation of:
- the accepted scope;
- responsible practitioner and client contact;
- file and deadline owner;
- first deliverable and due date;
- client documents or actions needed;
- fee approval and payment route;
- any excluded date or task; and
- the review point if the matter changes stage.
Do not rely on “we will get back to you,” payment for a consultation or a completed conflict check as proof that a live deadline has been accepted. Keep the record and verify the first action.
Final go/no-go checklist
- The task, forum, stage and earliest date are recorded.
- Every responsible person’s current LPC record matches.
- Any advocate’s referral or direct-instruction route is verified.
- Required FFC and payment arrangements are reconciled.
- Conflicts are clear before confidential disclosure.
- Experience matches the issue, side, forum, stage and task.
- Every material task has one owner.
- The full team can prepare in time and has continuity.
- Written scopes prevent gaps and duplication.
- The combined first-phase cost and change control are clear.
- Acceptance, first deliverable and due date are in writing.
FAQs
What is the most important check before choosing?
At minimum, verify the named practitioner, instruction route, conflict position, capacity, task ownership, written scope and acceptance of the first date.
Is an advocate more qualified than an attorney?
The title alone does not establish superior qualification for your matter. Compare verified category, relevant experience, actual task, appearance rights, instruction model and capacity.
Should I choose the lowest quote?
Only after making the scope comparable. A lower quote may omit attorney work, preparation, added hearing days or external costs.
When is a combined attorney-and-advocate team justified?
When the attorney's continuing file-management work and counsel's defined opinion, drafting or advocacy function are both necessary and proportionate, with no duplicated or unowned work.
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Source notes
Legal note
This article is general legal information for South African readers. It is not legal advice. Speak to a qualified legal professional about your specific facts before taking action.

